privacy

At Fynmade, we value your privacy and are committed to protecting your personal data. This privacy policy explains what data we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

1. What Information Do We Collect?

We collect personal data when you use our website, place an order, or contact us. This may include:

Your full name
Email address and phone number
Billing and shipping address
Payment information (processed securely via third-party providers like Mollie, PayPal, or Shopify Payments)
Order history and wishlist items
Browser, device, and usage data (via cookies and analytics tools)

2. Why Do We Collect This Data?

We process your personal data based on the following legal grounds:

Contractual necessity – to fulfill your order
Legal obligation – to comply with tax and accounting laws
Consent – for marketing or newsletter signups
Legitimate interest – to improve our website and customer experience

Your data helps us to:

Process and deliver your orders correctly
Communicate with you about your purchases or inquiries
Analyze and improve our website, marketing, and service quality
Comply with applicable laws and regulations

3. Do We Share Your Data?

We only share your data with trusted third parties necessary to run our business. These include:

Payment processors (e.g., Mollie, PayPal, Shopify Payments)
Shipping partners (e.g., PostNL, DHL)
Website hosting and service providers (e.g., Shopify)

We do not sell or rent your personal data to any third parties. Data is only shared when necessary, and all partners comply with GDPR requirements.

4. How Long Do We Keep Your Data?

We store your data only as long as necessary for the purposes described above:

Order and account information: up to 7 years (legal obligation for bookkeeping)
Newsletter consent: until you unsubscribe
Analytics cookies: up to 14 months or as specified in our [Cookie Policy]

5. Your Rights Under GDPR

You have the right to:

Access your personal data
Request correction or deletion
Withdraw your consent at any time
Object to or restrict processing
Request data portability (receive your data in a structured format)

To exercise any of these rights, contact us via the contact form on our website or at [insert your email address].

6. Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can adjust or delete cookies via your browser settings at any time. For more information, see our [Cookie Policy].

7. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. Only authorized personnel have access to personal data where necessary.

8. Changes to This Policy

We reserve the right to update this policy at any time. The most recent version will always be available on our website. We recommend reviewing it periodically.

9. Contact

If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us via the contact form or email us at:

[insert your support email here]